Na een 4de keer werd het de laatste keer om zoveel moeite te doen voor de Specact & Physicial Warefare pack.
Uiteindelijk toch een hoooooooop gedoe gedaan.
Thank you for contacting Origin Help. My name is Marcus. How may I assist you today?
you:
Hi
you:
I have a question about Battlefield 3
you:
I've bought the limited edition, and now i was told i can get 2 codes for 2 add-ons for the game.
you:
They are called
you:
Spec-act & Physical Warefare pack
you:
I was told to contact EA for this and that it would work
Marcus:
To better assist you may I have your first, last name and date of birth? To verify your account.
you:
My first name is ////Voornaam////
you:
My last name is ///Achternaam////
you:
And date of birth ////Geboortedatum////.
Marcus:
Where did you purchase the game?
you:
In a shop in the UK
you:
But i forgot the name
Marcus:
ok
Marcus:
Can you give me both codes please?
you:
The codes from what?
Marcus:
Your game?
you:
The battlefield 3 online pass code?
you:
The battlefield 3: ////Code van BF3 Online Pass////
Marcus:
You will have to return your game to the retailer for a working code.
you:
But the retailer is far away, i was coming back from work a seen a gameshop and took there BF3
you:
But that code was the online pass code
you:
They said the Spec-act & Physical Warefare pack can i only get trough contacting EA
Marcus:
Can you send me proof of purchase?
you:
Yes,
you:
How can i send it?
Marcus:
I need a screen shot of the game and the receipt. Also, include your signature with today's date please.
Marcus:
On the receipt
you:
And how do i send it to you?
Marcus:
Take a picture and upload it, then send me the link to view it.
you:
Ok, thank you, please wait
you:
/////Voorgehouden link////
you:
oh but wait
you:
i forgot my signature
you:
Here is the link and now also with my signature: /////Voorgehouden Link////
Marcus:
Ok one moment please
Marcus:
I need to see a picture of the two disks and I need to see the date on the receipt.
you:
Here it is: ////Voorgehouden Link//////
you:
And?
Marcus:
One moment
Marcus:
The spec act is through another retailer so I cannot give you that one but the other one I will be more than happy to provide for you.
you:
Thank you very much
you:
So i only get the Physical Warefare pack?
Marcus:
Yes we didn't offer the Spec-act?
you:
My retailer said i would get two, but still 1 is better then nothing
Marcus:
Try this ////Code heeft gewerkt////
you:
No, it doesnt work for me
you:
oh wait
you:
I've typed it wrong
you:
Yes, it works
you:
Thank you, very much
Marcus:
Marcus:
If not you should be receiving an email containing all the information we have talked about. Within that email, you should receive an survey for the customer experience that you have received form me. I would highly appreciate it if you would fill out the survey for me!
Marcus:
Thank you for contacting Origin and chatting with me. I do appreciate your time and have a great day!
Marcus:
Welcome
Halverwege wou ik al stoppen 
