How to redeem a prepaid code in a browser
Note Prepaid codes cannot be used or activated if your account has an outstanding balance or your payment option is expired or no longer valid. For more information, see
How to pay a past due balance on an Xbox subscription.
You can redeem all types of prepaid codes, including Microsoft gift cards and Xbox Live Gold subscription cards, through a web browser and use them immediately. Here's how:
- In a browser, go to Redeem code, and then select Sign In.
- Enter the 25-character prepaid code, and then select Redeem.
How to pay a past due balance on an Xbox subscription.
You can redeem all types of prepaid codes, including Microsoft gift cards and Xbox Live Gold subscription cards, in the Xbox App on Windows 10 and use them immediately. To do so, follow these steps:
- Make sure you’re signed in to the Microsoft account for which you want to redeem the code.
- From the Home screen, scroll left and select the Microsoft Store icon.
- In the middle of the Microsoft Store screen, select Redeem a code.
- Enter your 25-character code, and then select Confirm.
How to redeem a prepaid code in the Xbox App on Windows 10
Note Prepaid codes cannot be used or activated if your account has an outstanding balance or your payment option is expired or no longer valid. For more information, see
How to pay a past due balance on an Xbox subscription.
You can redeem all types of prepaid codes, including Microsoft gift cards and Xbox Live Gold subscription cards, in the Xbox App on Windows 10 and use them immediately. To do so, follow these steps:
- Make sure you’re signed in to the Microsoft account for which you want to redeem the code.
- From the Home screen, scroll left and select the Microsoft Store icon.
- In the middle of the Microsoft Store screen, select Redeem a code.
- Enter your 25-character code, and then select Confirm.
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