Hello Victor,
Thanks for contacting us at zavvi.
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For your records, your original query was:
One of our customer services advisors has reviewed your query and we are able to confirm the following:
Hi
I am sorry for any inconvenience caused to you, however just to make you aware we have just had your item Tom Clancy's Splinter Cell: Conviction [XBox 360] returned back to us by the Post Office, they have not reported to us why it has been returned back so we automatically refund you for these items.
If you want to contact your local Post Office to find out the reason or if there is more information to be added to your address please update so save any further inconvenience on future orders.
Kind Regards
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Many Thanks,
Kirsty Roberts
zavvi Team
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